1. Who we are

Vice & Hunter LLP (“Vice & Hunter,” “we,” “us,” or “our”) is a law firm located at:

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://viceandhunter.ca (the “Website”), submit an inquiry or appointment request, or otherwise communicate with us through the Website.

This Policy applies to Website visitors and prospective clients. If you become a client, our handling of confidential client information is also governed by our professional obligations, applicable retainer agreements, and the rules of the Law Society of Ontario.

2. Scope and applicable laws

We are committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario privacy requirements.

3. Personal information we collect

Depending on how you interact with us, we may collect:

Information you provide

  • Name and contact details (email address, phone number, mailing address)
  • Preferred language (English or French)
  • Information submitted through our online forms (including “Request an Appointment” / contact forms)
  • Details about your legal matter or inquiry that you choose to share
  • Any other information you send by email, phone, or other correspondence

Information collected automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, referring/exit pages, date and time of visit, and approximate location derived from IP address
  • Cookies and similar technologies used for analytics and site functionality

Analytics

Our Website uses Google Analytics / Google tags (via Google Site Kit) to understand Website traffic and improve performance. Google may collect information about your use of the Website in accordance with Google’s privacy practices.

We do not intentionally collect sensitive personal information through the Website. Please avoid sending highly sensitive details (for example, health information, financial account numbers, or confidential documents) through website forms until a lawyer has confirmed how to communicate securely.

4. How we use personal information

We use personal information to:

  • Respond to inquiries and appointment requests
  • Assess whether we may assist you and, if appropriate, schedule a consultation
  • Provide legal services and related communications
  • Operate, maintain, and improve the Website
  • Analyze Website usage and performance
  • Comply with legal, regulatory, and professional obligations
  • Protect our rights, property, and the safety of our clients and staff
  • Communicate firm updates where permitted by law (including Canada’s Anti-Spam Legislation)

We will not use your personal information for purposes unrelated to those described above without obtaining your consent, unless permitted or required by law.

5. Legal basis / consent

By using the Website or submitting information to us, you consent to the collection, use, and disclosure of your personal information as described in this Policy. Where required, we will seek additional consent for specific uses (for example, marketing communications).

You may withdraw consent subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to respond to your inquiry or provide certain services.

6. Disclosure of personal information

We may disclose personal information to:

  • Our lawyers, articling students, paralegals, clerks, and administrative staff as needed to respond to your inquiry or provide services
  • Service providers who support our operations (for example, website hosting, email, form processing, and analytics providers), under appropriate confidentiality and security expectations
  • Courts, regulators, law enforcement, or other parties when required or permitted by law, or to comply with professional obligations
  • Professional advisors (for example, accountants or insurers) where reasonably necessary

We do not sell personal information.

If you become a client, information relating to your matter is treated as confidential in accordance with solicitor-client privilege and Law Society of Ontario requirements, subject to limited exceptions under law.

7. Cookies and tracking technologies

The Website may use cookies and similar technologies to:

  • Enable basic site functionality
  • Remember preferences
  • Measure and analyze traffic through Google Analytics / Google tags

You can control cookies through your browser settings. Disabling cookies may affect Website functionality. For more information about Google Analytics, visit Google’s privacy and advertising settings pages.

8. Third-party links and tools

The Website may contain links to third-party websites or embed third-party services (such as Google Fonts or analytics tools). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

9. Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by law, professional standards, or our records-retention practices. Inquiry and consultation records may be retained for a reasonable period. Client files are retained in accordance with our file retention policies and professional obligations.

10. Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission over the Internet or electronic storage is completely secure. Please use caution when sending information online.

11. International / cross-border processing

Some service providers (including analytics or hosting providers) may process information on servers located outside Canada, including in the United States. While outside Canada, information may be subject to the laws of those jurisdictions.

12. Access, correction, and questions

Subject to legal and professional restrictions, you may request access to, or correction of, your personal information in our custody. To make a request, or if you have questions about this Policy, contact:

13. Children’s privacy

The Website is not directed to children. We do not knowingly collect personal information from individuals under the age of 16 through the Website.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.

15. Important notice about legal inquiries

Submitting a form or contacting us through the Website does not create a solicitor-client relationship. Do not send confidential or time-sensitive information until we have confirmed that we can act for you and that no conflict exists.

These Terms of website use are available on our Terms and Conditions page.